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MiHIN Integration Support Analyst in East Lansing, Michigan

Integration Analysts are the primary support for the design, implementation and maintenance of the company?s interfaces. They work with internal and external resources to establish distribution channels for patient-related information. Integration Analysts are the primary support contact for the interfaces they are assigned to.

Integration Analysts coordinate the analysis, technical design, and all issue triage necessary to implement and support their assigned interfaces. They work closely with project managers, application teams, and technical teams to ensure that interfaces meet the needs of their end-users.

What you will do:

  • Supporting senior Integration Analysts and assists with day to day operations.

  • Managing the entire cycle of interface application development, including analysis, design, specification, implementation, go-live, and support.

  • Working closely with application teams, subject matter experts, and third-party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements.

  • Working with the interface group to diagnose and resolve interface-related issues, and participating in their projects as needed.

  • Coordinating various interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts and vendors.

  • Driving the interface projects to ensure that results are achieved and deadlines are met.

  • Providing proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems.

What you bring to MiHIN:

  • Previous experience in a Health Care Environment

  • Experience with HL7 v2, v3 and FHIR

  • Experience with MS SQL or MySQL a plus.

  • Interface Engine experience (Rhapsody and InterSystems HealthShare/HealthConnect preferred, will train ideal candidate).

  • Basic network troubleshooting skills.

  • Any programming skills.

  • Excellent communication skills

  • Strong analytical, technical, and troubleshooting skills.

  • Ability to analyze data, problem-solve, and clearly communicate solutions.

  • Ability to understand customer requirements and their impact on the technical aspects of a solution.

  • Ability to work in a complex multi-communication-channel environment.

  • Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable.

  • Ability to coordinate activities involving multiple players, including vendors, subject matter experts, and end users, to design, configure, and test interfaces.

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