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Splunk Sr Technical Instructor in Detroit, Michigan

Splunk makes it possible to use any kind of data for real-world action at machine speed. When you bring data to Everything, anything is possible. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Come join us on this journey!

Location: Anywhere in the USA. Are you…

  • Looking for a new challenge with a “disruptive” company?

  • The type who gets happiness in making people successful in solving problems with technology?

  • Wanting to apply your talent to rapidly learn and then explain complex technical subjects?

We are seeking an experienced technical instructor who can flourish working in a fun and collaborative environment. As a successful technical instructor, your primary responsibility will be to deliver SignalFX and Splunk training onsite and virtually, to customers, partners and employees.

Responsibilities:

  • Become an expert in Splunk and SignalFx

  • Become proficient in teaching courses on the SignalFx User Interface as well as the SignalFx API

  • Learn, ramp up and deliver instructor led virtual and classroom training for customers, partners, and employees in the US and internationally.

  • Collaborate with the instructional design team in developing and reviewing new course materials and lab environments.

  • Work with various teams to stay current with rapidly evolving enhancements

  • Test course content and activities to ensure they are current

  • Troubleshoot and resolve lab issues

  • Manage courses within company’s LMS

  • Work with various teams and SMEs to create/update content and activities for instructor-led and virtual instructor-led courses including activity guides, course slides and instructor guides

  • Evaluate learner performance

Requirements:

  • 5+ years of relevant experience as a technical training instructor for a software company

  • Experience using virtual instructor-led training tools such as WebEx, or Zoom

  • Experience delivering training to various audiences (end user, power users, developers, DevOps/SRE/Observability teams)

  • Demonstrated talent to quickly learn and develop expertise with SignalFX and the Splunk product stack.

  • Basic comfort level working with command line tools

  • Coding experience in one or more of the following languages: Java, Python, JavaScript, PHP, Ruby, C#

  • Proven expertise with MS Office products including MS Word and MS PowerPoint

  • Outstanding ability to communicate effectively in visual, oral, and written form.

  • Ability to function independently as well as part of a team

  • Experience with Learning Management Systems is a plus

  • Able to teach at different hours of the day for our customers in various geographical locations.

  • Able to travel globally, 25% to 50%.

Good To Have

  • Experience with SignalFX and/or Splunk

  • Familiarity with monitoring tools used by DevOps and SREs

  • Passion and or experience for conducting classroom training.

  • Working knowledge of UNIX utilities (scp, ssh, vi, emacs, ps, etc.)

  • Working knowledge of cloud infrastructure / SDN / SD-WAN

Education:

  • Bachelor’s degree or higher in Computer Science and / or equivalent experience.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

About Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most complex areas of big data—generated by every component of IT infrastructures, applications, mobile phone location data, website clickstreams, social data, sensors, RFID and much more.

Splunk is focused specifically on the challenges and opportunity of taking massive amounts of machine data, and providing powerful insights from that data. IT insights. Security insights. Business insights. It’s what we call Operational Intelligence.

Since shipping its software in 2006, Splunk now has over 13,000 customers in more than 110 countries around the world. These organizations are using Splunk to harness the power of their machine data to deepen business and customer understanding, mitigate cybersecurity risk, prevent fraud, improve service performance and reduce costs. Innovation is in our DNA – from technology to the way we do business. Splunk is the platform for Operational Intelligence!

Splunk has more than 2,700 global employees, with headquarters in San Francisco, an office in San Jose, CA and regional headquarters in London and Hong Kong.

We’ve built a phenomenal foundation for success with a proven leadership team, highly passionate employees and unique patented software. We invite you to help us continue our drive to define a new industry and become part of an innovative, and disruptive software company.

Benefits & Perks: Wow! This is really cool!

SF Only

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO, sick leave, stocked micro kitchens in Splunk offices, catered lunches on Mondays, catered breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer, “Fun Fridays”.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Non SF

Medical, full company paid Dental, Vision and Life Insurance, Flexible Spending and Dependent Care Accounts, Commuter Accounts, Employee Stock Purchase Plan (ESPP), 401(k), 3 weeks of PTO and sick leave. Our work environments vary by location however we believe in hosting amenities and fun activities to fuel our energy. You may find fully stocked micro kitchens, catered lunches on Mondays and breakfast on Fridays, basketball hoops, ping pong, arcade games, BBQ’s, soccer and “Fun Fridays”.

This isn’t a job – it’s a life changer – are you ready?

Individuals seeking employment at Splunk are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws. Click here to review the US Department of Labor’s EEO is The Law notice. Please click here to review Splunk’s Affirmative Action Policy Statement.

Splunk does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Please click here to review Splunk’s Pay Transparency Nondiscrimination Provision.

Splunk is also committed to providing access to all individuals who are seeking information from our website. Any individual using assistive technology (such as a screen reader, Braille reader, etc.) who experiences difficulty accessing information on any part of Splunk’s website should send comments to accessiblecareers@splunk.com. Please include the nature of the accessibility problem and your e-mail or contact address. If the accessibility problem involves a particular page, the message should include the URL of that page.

Splunk doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Splunk.

To check on your application click here.

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