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Mckesson Corporation Sr. Escalation Analyst in Detroit, Michigan

bCurrent Need:/bWe are seeking a Sr Escalation Analyst to join our team in our West Sacramento, CA; Aurora, IL; Livonia, MI or Moon Township, PA location. bPosition Description /bRole will handle complex issues. Sr Escalation Analyst will be responsible for analyzing delinquent account balances and following up with customers for past due amounts, including disputes and deductions. The Sr Escalation Analyst will also be responsible for following up with other departments for information and resolution. This is position will also serve as a lead for the Escalation Analysts.bKey Responsibilities/bulliAct as elevated level of escalation within the collections process/liliAct as lead for the Escalation Analysts/liliAnalyze customer delinquent account balances/liliManage portfolio and implement collections strategy to reduce delinquency and resolve disputes/liliContact customers primarily via GetPaid, as well as other relevant systems/liliReview and release held orders based on assigned delegation of authority and guidelines/liliFollow-up with various departments to get supporting documents/info/liliHandle and process inquiries from McKesson virtual team/liliReconcile open and closed transactions as necessary/liliProcess or submit adjustments / write-offs based on DOA/liliHandle, trouble-shoot, and resolve recurring or occasional bottlenecks/li/ulbMinimum Requirements/b7+ years of relevant experiencebCritical Skills/bulli3+ years experience with AR, Credit, and Collections/liliIntermediate proficiency with MS office (Word, Excel, PowerPoint)/li/ulbAdditional skills/bulliExcellent organizational, written and oral communication skills/liliOrganized with an ability to prioritize work/liliSAP Knowledge/liliStrong Analytical skills/liliAbility to stretch as and when required and meet the customer demands/liliDetailed/multi-task oriented/liliTeam player and self-directed/liliSolid knowledge of AR, Credit, and Collections/liliUse of good judgment within defined policies and practices/li/ulbEducation/b4-year degree or equivalent experiencebPhysical Requirements/bulliGeneral office demands/liliUS shift timings/liliAbility to work extended hours as and when required and meet the customer demands/li/ulbspanMust be authorized to work in the US. Sponsorship is not available for this position/span/b.bspanMcKesson is an Equal spanspan class="WDQ2"Opportunity/Affirmative/span/span/span Action employer. /bAll qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based