Amazon.com Services Inc Software Development Engineer in Detroit, Michigan
Amazon's mission is to be the Earth's most customer centric company. Do you have what it takes to take an active role in that mission? The Seller Customer Service team is uniquely positioned as the only team at Amazon that directly serves Buyers, Selling Partners and Third-Party Developers. Billions of times a year Amazon's customers rely on us to provide them with the tools necessary for the world's best buying experience.brbrOur primary customers are Buyers. We provide Selling Partners with the tools necessary to give Buyers the best experience possible. As a highly instrumented conduit for the customer experience, we make our data available to other teams and when our data raises deficiencies in another team's tools, we will seek them out to resolve the issue. Our success is measured by monitoring the number and length of customer interactions. We prioritize investments in three key themes 1) eliminating Selling Partner contacts, 2) increasing first contact resolution rate, and 3) reducing the number of messages required to resolve a Selling Partner contact.brbrOur modern tech stack is unmatched. We use proven modern frameworks like React+Redux to build world class web applications that are hosted statically across the world. Our API first service-oriented architecture is scaled globally using Elastic Container Service allowing us to react to customer needs seamlessly across Desktop, Mobile, and API platforms.brbrA successful candidate will have a background in the development of distributed systems, a solid technical ability, good communication skills, and a motivation to achieve results in a fast-paced environment.brWe are looking for an engineer to join us in our journey to help selling partners provide unparalleled customer service on the largest retail platform on Earth. Hope you will join us!brbrBy submitting your application here, you can apply once to be considered for multiple Software Engineer openings across various Amazon teams. If you are successful in passing through the initial application review and assessment, you will be asked to submit your career and personal preferences so that our dedicated recruiters can match you to the right role based on these preferences.brbrAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/usbrbrbrbr* Programming experience with at least one modern language such as Java, C++, or C# including object-oriented designbr* 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.br* 2+ years of non-internship professional software development experienceimg src='https://ad.doubleclick.net/ddm/clk/437411273;294035986;n?https://www.amazon.jobs/?cmpid=OAAAOT7345Butm\_source=circaworks.comutm\_campaign=cxroutm\_medium=niche\_siteutm\_content=job\_postingutm\_term=294035986ss=paid' width='1' height='1' /BR/Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.