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Rock Family of Companies Senior Research Analyst, Market Strategy & Firm Investments in Detroit, Michigan

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

Minimum Qualifications

  • Bachelor’s degree in Business Administration, Management, Marketing, Market Research, Analytics, Applied Statistics, Data Science, Finance, Sociology, or related field

  • 6 years of for-profit sector experience in a strategy, finance, or analytic role

  • Experience in delivery and management of strategic analytic projects in consulting or agency setting, including partnering with internal and external business stakeholders

  • Direct experience with analytic findings, insights, and transforming insights into action

  • Experience accessing, cleaning, organizing, analyzing, and synthesizing quantitative and qualitative data using standardized and commonly accepted methods that can be transitioned to others

  • Mastery in building sustainable and transferable customer-facing Excel-based tools

  • Strong experience building analyses that can be repeated, scaled, and automated

  • Basic understanding of primary research modes (such as survey research and depth-interviewing), sources of bias, ethical standards associated with collecting data on human subjects, and experience working with experts

  • Proven ability to synthesize by ‘connecting the dots’ between seemingly disparate data, people, projects, resources, suppliers, products, services, capabilities, opportunities, goals, etc.

  • Experience developing and presenting project justifications or business cases to senior leadership

  • Extensive experience with financial analysis / numerical methods – the ability to rapidly access, organize and analyze data using standard financial tools as well as advanced numerical methods

  • Experience with project management through the creation of project objective, scope, work streams, and execution plans; experience delivering against tight timelines, and providing documentation on all of the above

Preferred Qualifications

  • Master’s degree in Business Administration or related field

  • Human Centered Design principles

  • Working knowledge for big data analysis

  • Direct experience in quantitative or primary market research

  • Direct experience in field sales or manufacturing plant environments

  • Proactive, growth mindset always striving for continuously improving self, others, and the business

  • Ability to verbally and visually communicate technical concepts to non-technical audiences, as well as non-technical concepts and needs to technical audiences

  • Working knowledge of quantitative methods including regression analysis, optimization, and financial modeling

  • Demonstrated blend of business strategy and quantitative skill sets

  • Willingness to ‘roll up your sleeves’ and perform tasks to get the job done efficiently and effectively

  • Leadership capability to organize and motivate cross functional teams in a matrix organization

  • Maturity and conviction to develop new perspectives on product strategy and advocate for those strategies across all levels of organization, including at the most senior executive levels

  • Demonstrated aptitude for performing analytical thinking and generating implications is required, as is the ability to structure problems in highly-fluid situations

  • Strong business acumen, demonstrating professionalism through self-respect and respect for others

  • Working knowledge of unique characteristics, needs, and challenges of cross-functional audiences

  • Ability to be assertive and proactively raise concerns when data or methodological integrity is at risk

Job Summary

The Senior Research Analyst will leverage research and analytics to frame market-back organic growth opportunities, identify alternative solutions to address those opportunities, and determine criteria necessary for execution as part of an aspiration to build markets and accelerate company success through strategic marketing. To accomplish this, the successful candidate will champion front-end market assessment, coupled with back-end financial analysis supporting the immediate market intelligence team, which supports the Product Strategy & Marketing organizations and the larger enterprise-wide leadership. He or she will work closely with experts representing primary and secondary market research, client behavior, competitive intelligence, and advanced analytics to product comprehensive, synthesized solutions to complex business questions and problems. The successful candidate will identify business opportunities and translate these opportunities into business plans and strategies. He or she will be able to think strategically about challenges facing internal partners and mine data to create opportunities and recommendations to drive revenue for both B2C and B2B programs and products. Projects will mainly be based on quantitative analysis of market data – both primary and secondary – to support high value choices on where and with what to compete in the marketplace. This candidate will be a critical figure in driving growth-oriented thinking, demonstrating the value of Product Strategy.

Responsibilities

  • Deliver quantitative assessment of top-priority business projects and select business-development initiatives; defines market opportunities utilizing standard frameworks to transfer market knowledge from analyst to team; recommends product, market, and business strategy

  • Develops perspectives and positions on opportunities in the mortgage and real estate industries outside current focus areas

  • Assesses industry, environment, technical, and competitive landscapes (define scope, size, trends, etc.)

  • Conducts value chain analysis, including market segmentation and value proposition work

  • Ensures milestones incorporate analytic insights to pinpoint high-impact customer-focused growth areas

  • Participates in the development of corporate and business strategic plans

  • Defines a winning market strategy for business strategy projects by owning key work steams

  • Creates impactful presentations and models to communicate recommendations

  • Conducts key decision maker and thought process analyses

  • Consistent formatting across artifacts

  • Estimates the incremental lift in margins associated with new products & programs

  • Develops business cases to support new products and programs, including impact to financial statements

  • Understands key business drivers and develops comprehensive stories through collaboration and analytics

  • Utilizes internal resources (supply chain, science & technology, primary market research, customer behavior data, etc.) and external resources (industry experts, industry associations, academic literature, market reports, databases, syndicated data, etc.) to gather information and pursue full understanding of markets

  • Supplements literature review and quantitative analysis with a qualitative complement: coordinates interviews, job site visits, sales meetings, conference visits, and other sources to gain deeper insights of markets

  • Leads volume & financial Forecasting processes and actively seeks opportunities for improvements

  • Drives accountability with strong attention to detail both inside and outside the team

  • Systematically executes both front-end market assessment and backend financial modeling within the Epic process after designing repeatable, scalable solution set of new product or program development. Key contributor to go/no-go recommendations for business leadership

  • Visualizes data to best communicate findings (and non-findings) t non-technical audiences; appropriately utilizes a variety of visualization tools and techniques to deliver insights; leverages storytelling and other narrative techniques to deliver compelling data-based insights and business recommendations; translates technical findings (and non-findings) to broader audience

Who We Are

We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 11 consecutive years, 2010 - 2020. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 through 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.

If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans."

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.

The Rock Family of Companies uses world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you’re looking for the next step in your career, you’ve come to the right place.

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