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Salesforce.com Senior Program Architect, Health Insurance in Detroit, Michigan

iTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts./ifont class="bold"Job Category/fontCustomer Success Groupfont class="bold"Job Details/fontbspanSalesforce Industries Advisory Services (Program Architects) provide trusted Industry-specific business and enterprise-level technical advice to major customer organizations globally./span/bbspanWe work within the broader Salesforce Industries Customer Success team and serve as the Customer Advocate to ensure success throughout the Customer life cycle./span/bbspanThe Salesforce Industries Program Architect will be well versed in using the Salesforce Industries Industry Cloud Applications and Methodologies strategically./span/bbspanA Salesforce Industries Program Architect will engage our Customers, from CxO to program level, to understand their business priorities, their technology architecture landscape and digital strategic aims in order to ensure effective digital transformation with great holistic success./span/bbspanWe live the Salesforce Industries values in everything we do: Customers First, Integrity, People at the Core, Innovation, Speed matters, Giving Back We are all shareholders./span/bbiResponsibilities/i/bullibspanCollaborate with customer to understand and execute against the long term strategy/span/b/lilibspanBe the overall Salesforce Industries customer advocate for enabling the digital transformation by actively engaging full-time to providing solution/technical guidance and demonstrating leadership/span/b/lilibspanTake accountability for the Salesforce Industries architecture and design. Provide design guidanceatterns to customer, other SIs and implementation team/span/b/lilibspanEnsure you have a deep understanding of the Vertical Industry/span/b/lilibspanContinuously provide best practices to ensure the customer receives desired returns on investment/span/b/lilibspanBe a conduit to Salesforce Industries product and engineering team on behalf of the customer. Align customer on future roadmap and upgrades/span/b/lilibspanBecome highly certified and recognized Salesforce Industries platform expert/span/b/lilibspanParticipate in specific governance meetings where Salesforce Industries needs representation/span/b/lilibspanBuild CxO, business, IT and enterprise architect level relationships within the customer team. Being able to influence leaders from customer teams is crucial/span/b/lilibspanContribute to the growth of PA program across Salesforce Industries globally. Mentor newer team members on being a top performer in that role/span/b/lilibspanMeasuring Program Architect value-add to the customer and ensure high stickiness/span/b/li/ulbiExperience/i/bullibspanExtensive (10+ years) experience and understanding of the health industry and need for digital disruption/span/b/lilibspanFou