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Rock Family of Companies Salesforce Quality Engineer in Detroit, Michigan

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

Minimum Qualifications

  • Bachelor’s degree in computer science or a related field or equivalent experience

Preferred Qualifications

  • 3 years of experience with quality assurance, testing methodologies and analyzing application failures/defects

  • 3 years of experience with web-based applications

  • 3 years of experience in automated testing and automated testing tools

  • 3 years of experience with commonly used object-oriented programming languages

  • 1 year experience with the Salesforce platform

  • Proficiency in the Microsoft Office suite

  • Understanding of the software development life cycle

Job Summary

The Salesforce Quality Engineer monitors and improves the quality of applications and services by exercising our systems and championing others to do the same.

Responsibilities

  • Review functional and design specifications to ensure a full understanding of features and stories of an application or service

  • Create automated test scripts across multiple automation frameworks

  • Provide input that results in clearly defined requirements and testable acceptance criteria

  • Develop, document and maintain test cases and other test artifacts for various types of testing

  • Identify test requirements from stories and design a test coverage plan that ensures deliverables and client’s acceptance criteria are met

  • Facilitate test plan/case reviews with cross-functional team members

  • Find, isolate, replicate and report defects

  • Verify defect/issue resolutions

  • Perform functional, regression, integration, back-end, compliance and web-services testing as needed for the application or service

  • Identify improvement and automation opportunities and implement accordingly

  • Participate in production emergency bug fixes

  • Understand and observe how products are being used by clients to determine if any enhancements or bug fixes are necessary

  • Keep current with company quality standards

  • Develop, enhance and implement automation test strategies, requirements, planning and procedures

  • Support and manage test case repositories

  • Support and manage bug tracking tooling

  • Collaborate with the team to understand and validate configuration settings to ensure optimal product performance, scalability and availability for production environments

  • Assist in post-implementation and continual improvement efforts to enhance systems and applications

Who We Are

We're America's largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans "Highest in Customer Satisfaction in Primary Mortgage Origination" for the past 11 consecutive years, 2010 - 2020. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for 7 consecutive years, 2014 - 2020, each year the company was eligible. There's a simple reason we've been so successful: We care about the people we work with.

If you're tired of stuffy, bureaucratic workplaces, then you'll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won't find anywhere else. Quicken Loans was once again named to FORTUNE magazine's "100 Best Companies to Work For" list in 2019 and has been included in the magazine's top one-third of companies named to the list for the past 16 consecutive years. In addition, Essence Magazine named Quicken Loans the "#1 Place to Work in the Country for African Americans."

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.

The Rock Family of Companies uses world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you’re looking for the next step in your career, you’ve come to the right place.

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