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AMN Healthcare Production Systems Analyst in Detroit, Michigan

font class="bold"Job Description/fontfont class="bold"/fontThe bbProduction Systems Analyst/b/b manages the production schedule details across the Time Processing, Payroll, and Billing functions by optimizing the production schedule, communicating dependencies, escalating potential delays, and driving process improvements by partnering with IT, Customer Support, Payroll and Billing leaders in order to ensure accurate and efficient processing of Healthcare Professional Payroll and Client Billing ultimately impacting cash levels, days sales outstanding (DSO) and profitability.and#160; This role is a highly technical role with an ability to quickly assess systems, in addition to a clear communicator.font class="bold"Job Tasks:and#160; /fontulliExecute production systems processes according to published production schedule timeframes./liliCreate and transmit all necessary file transfers and resolve errors (e.g., ADP/Bank files, Interface Error clearance/root cause resolution, Bill Event processing, Guaranteed Work Week processing, and Unit Entry completion/accuracy)./liliDiagnose and determine severity of system issues and their effect on the completion of required Production systems processes by collecting data, identifying trends and coordinating with operations stakeholders./liliDemonstrate sense of urgency by properly prioritizing tasks such as data fixes, production schedule processes and issue escalation as well as anticipating needs and escalating concerns./liliCommunicate and maintain strong working relationships with functional leaders, Back Office Systems (BSG) and IT groups, external vendors, and all AMN associates./liliWork as the primary communication point between Customer Support Services team and IT./liliParticipate in end-user testing for system releases (e.g., AMIE, SBDEV, Peoplesoft)./liliDevelop and maintain end user test scripts.and#160; Effectively communicate to functional area all testing deadlines and coordinate with functional leader for meetings, training and implementation teams./liliIdentify and interpret metrics (e.g., service level, scorecard results, etc.) to monitor and improve team performance./li/ulfont class="bold"Education, Certifications Experience/fontbband#160;and#160;and#160;and#160;and#160; Minimum Education/Certifications:and#160; /b/bulliHigh school diploma or GED certificate required/li/ulbband#160;and#160;and#160;and#160;and#160;and#160;and#160; Preferred Education/Certifications: /b/bulliBachelor's Degree in Computer Science/li/ulbband#160;and#160;and#160;and#160;and#160;and#160;and#160; Minimum Experience:and#160; /b/bulli1-3 years experience with a large Enterprise Reporting (ERP) System in functional area (e.g., Time Labor, Payroll, Billing)/li/ulispanRespectand#160;/spanspan*/spanspanand#160;Passionand#160;/spanspan*/spanspanand#160;Continuous Improvementand#160;/spanspan*/spanspanand#160;Trustand#160;/spanspan*and#160;/spanspanCustomer Focusand#160;/spanspan*/spanspanand#160;Innovationand#160;and#160;and#160; /span/ibrbispanAMN Healthcare is an EEO/AA/Disability/Protected Veteran Employer /span/i/bbispanWe encourage minority and female applicants to apply/spanspan /spanspan /span/i/bbrispanWe value profession

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