Quicken Loans Product Manager in Detroit, Michigan

Rocket Homes is the preferred real estate partner of Quicken Loans, the nation’s largest retail mortgage lender. Headquartered in Detroit, we lead a network of 25,000 top-notch real estate agents across all 50 states. We’re a tech-driven, big-idea company on a mission to connect preapproved buyers and interested sellers with qualified, local real estate agents. We then work side by side with the client, their mortgage banker and real estate agent to monitor their progress through the entire home buying or selling process in order to ensure their complete satisfaction.

The Product Manager is responsible for developing and driving our online consumer-facing real estate experience. We’re looking for an experienced and passionate team member who will own innovation and perfect the client experience. If you have a proven track record of finding a better way, we want to talk to you.

Responsibilities

  • Provide leadership on an overall client/business experience vision and apply it to user and business flows, experiences and applications

  • Obtain a deep understanding of our clients and their online behaviors, and find new opportunities to improve their experience with In-House Realty

  • Be the subject matter expert of your segment and understand how it interacts with other processes and surrounding tools and systems

  • Identify market opportunities by analyzing the competition and create detailed action plans based on your findings

  • Direct the product roadmap, thinking 3 to 12 months in advance

  • Collaborate with other teams to conceive, develop and execute end client features to support product and business plans

  • Utilize metrics data and user research to drive priorities and decisions

  • Enhance client experience to maximize client satisfaction, net promoter score and retainment

  • Assess and define product opportunities through detailed user epic and feature level requirements and business needs

  • Work with engineering and product design on rapid prototyping and validation of MVP

  • Work with internal training and marketing teams to ensure a smooth rollout of product enhancements

Requirements

  • Bachelor’s degree in business administration, information technology, marketing or equivalent work experience

  • 5 years of product marketing and product management

  • Ability to communicate effectively with individuals at all levels of an organization

  • Ability to handle aggressive deadlines and juggle multiple responsibilities

  • Ability to assess problems and solve them with a strong sense of urgency

  • Proven ability to think strategically and focus on business growth

  • Ability to motivate team to work together and promote flexibility in times of change

  • Proficiency with Microsoft Office suite

What’ll Make You Special

  • Prior experience developing consumer-facing digital products

  • Never-ending, self-motivated curiosity that has continually led to innovation

  • Previous leadership experience

  • Excellent benefits package that includes a 401(k) match, medical/dental/vision insurance and much more

  • Opportunities to participate in professional and personal development programs, including personal empowerment coaching, leadership training and ongoing personal growth training

  • Other incentives, contests and rewards, including trips, event tickets, cash prizes and more

Why We're Different

Corporate politics not your strong suit? It’s not ours, either. We pride ourselves on a strong culture that gives team members the initiative to build solutions and grow both personally and professionally. We might be in the business of putting roofs over our clients’ heads, but we certainly don’t put ceilings on our team members’ careers. Our culture promotes creativity, enthusiasm and passion.

Rocket Homes is an equal opportunity employer.

Position ID (Display ID): 37435

Street: 701 Griswold Street