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Henry Ford Health System Ldr- Systems Analyst LIS (Molecular Bioinformatics) - Full Time - Detroit/Days in Detroit, Michigan

GENERAL SUMMARY:

Under the direction of leadership personnel; works in a self-directed manner to install, test, document, and maintain assigned laboratory information systems within specified boundaries according to established protocols; makes formal written and oral presentations on projects in compliance with established project methodology; and interacts with laboratories and laboratory systems customers. Has advanced laboratory systems expertise and leads a system/application team within Pathology Informatics. Handles review of requests, escalated issues and upgrades relative their team’s applications suite. Oversees the work of other analysts on their team under the direction of the Director Pathology Informatics.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Analysis:

  • Meets with clients and/or managerial personnel in order to determine and define specific systems’ information requirements and objectives for laboratory systems requests for a team within Pathology Informatics.

  • Works with laboratory leaders and requestors to determine project scope and recommend best approach to accomplish objectives of project requests. Estimates project complexity, within their assigned responsibilities and areas of advanced expertise, and works with customers to determine impacts and timelines for requests.

  • Determines causes and impacts of laboratory systems malfunctions and applications issues using appropriate analysis steps; analyzes complex issues escalated from their team and ensures follow up and resolution.

Project Management:

  • Involved in projects impacting laboratory systems or laboratory data with a high degree of organizational scope, impact, and risk that may involve multiple systems within HFHS. Self directed as to project completion.

  • Participates on project teams and completes assignments from project leaders, measures project progress, and reports the status of projects to client and project leaders.

  • Leads moderate sized project teams that often include members from various HFHS departments and IT; creates the project scope and schedule, maintains project issues list, and reports project status to customers and leadership.

  • Guides other analysts within their team in analyzing requests, planning, and managing projects.

Systems/Applications Development:

  • Designs and specifies laboratory systems and applications functionality using appropriate application tools

  • Assures that applications design meets the needs across the user base of HFHS pathology, and defined standards.

  • Defines application security and control procedures; maintaining regulatory compliance and security of information.

  • Develops application test plans and evaluates and documents the results of testing according to defined standards.

  • Oversees and reviews the development work of analysts on their team.

Systems/Applications Implementation:

  • Develops plans for the implementation of laboratory systems applications and enhancements for pathology.

  • Prepares, or oversees preparation, of all documentation relative systems and applications supported by their team, including; procedures, training material and Pathology Informatics work documents.

Systems/Applications Support:

  • On-call to support laboratories and resolve issues for assigned information systems, applications, and associated information systems equipment; acts as a resource to other analysts on their team.

  • Has adequate knowledge and experience to support assigned information systems for HFHS pathology with proficiency and without assistance in most situations.

  • Has advanced LIS expertise and is the team lead in supporting a laboratory system and associated applications. In this lead role; acts as a resource to others to ensure proper follow up and resolution of issues, prepares Pathology Informatics procedures for applications support, and implements upgrades.

Teamwork / Staff Oversight:

  • Oversees and coordinates the work of others within their systems/application team. Works collaboratively with team members and customers in Pathology; assists others relative their areas of expertise.

  • Responsible for application training of the analysts on their team.

Personal Development:

  • Active member of professional groups, information systems user groups, and special interest groups; shares knowledge gained with team members. Represents HFHS on a minimum of one vendor Special Interest Group. Aware of current applicable laboratory and healthcare regulations and implements compliant systems.

Other duties as assigned.

EDUCATION/EXPERIENCE REQUIRED:

  • Completion of an accredited bachelor’s degree program in: chemical, physical, or biologic science, medical technology, clinical laboratory science, or information systems.

  • 5-7 years progressive experience supporting laboratory information systems applications and operations.

  • High level of analytical ability to gather and interpret data to: design systems and applications, and resolve systems issues.

  • Planning skills to manage personal workload in a self-directed work environment and to complete assignments, projects, and issue resolution within appropriate timeframes,

  • Organizational skills to coordinate projects within the department of Pathology and Laboratory Medicine and to direct the work of a small project team of employees and/or vendors.

  • Interpersonal skills to be able to collaborate with information systems clients and colleagues throughout HFHS to determine needs, define objectives, gain acceptance of the system throughout the shared user community, and assist in implementation of systems and applications.

  • Written and oral communication skills to be able to communicate effectively and accurately with customers and team.

  • Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:

  • Communication

  • Ownership

  • Teamwork

  • Sensitivity

  • Understanding

  • Motivation

  • Respect

  • Excellence

  • Must practice the customer skills as provided through on-going training and in-services

  • Must possess the following personal qualities:

  • Be self-directed

  • Be open to new learning experiences

  • Be flexible and committed to the team concept

  • Accepts and respects diversity without judgment

  • Demonstrate teamwork, initiative and willingness to learn

  • Demonstrates customer service values

CERTIFICATIONS/LICENSURES REQUIRED:

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:

  • Communication

  • Ownership

  • Understanding

  • Motivation

  • Sensitivity

  • Excellence

  • Teamwork

  • Respect

  • Must practice the customer skills as provided through on-going training and in-services.

  • Must possess the following personal qualities:

  • Be self-directed

  • Be flexible and committed to the team concept

  • Demonstrate teamwork, initiative and willingness to learn

  • Be open to new learning experiences

  • Accepts and respects diversity without judgment

  • Demonstrates customer service values

PHYSICAL DEMANDS/WORKING CONDITIONS:

  • Typically works in a normal office environment with frequent visits to clinical and anatomic pathology laboratories.

  • Must possess a valid Michigan driver’s license and transportation to travel to locations throughout HFHS as needed Working hours will vary based on projects, support needs, and on-call responsibilities.

    Overview

    Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

    $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

    including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

    other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

    now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

    of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

    health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s

    major academic medical centers, receiving between $90-$100 million in annual research funding and

    remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

    education and training, the health system has trained nearly 40% of physicians currently practicing

    in the state and also provides education and training for other health professionals including nurses,

    pharmacists, radiology and respiratory technicians. visitHenryFord.com.

    Benefits

    Whether it's offering a new medical option, helping you make healthier lifestyle choices or

    making the employee enrollment selection experience easier, it's all about choice. Henry

    Ford Health System has a new approach for its employee benefits program - My Choice

    Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

    dozens of options for all of our employees including compensation, benefits, work/life balance

    and learning - options that enhance your career and add value to your personal life. As an

    employee you are provided access to Retirement Programs, an Employee Assistance Program

    (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.

    Equal Employment Opportunity/Affirmative Action Employer

    Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.
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