Quicken Loans eCommerce Product Manager in Detroit, Michigan

We are a team of designers and engineers, players and parents, dreamers and doers. We care about athletes’ success in sport and life, and are uncompromising when it comes to our protective gear’s design, fit, feel and performance. Every helmet we make achieves top safety ratings, so every athlete takes the field with the confidence to play at their best.

Our athlete-centric philosophy doesn’t stop at safety. We design for needs that transcend protection, pushing the boundaries of fit, feel, comfort, durability, performance and style. We stay ahead of the game with a tireless work ethic and nonstop drive to innovate for football’s fast-changing landscape.

We are looking for an experienced eCommerce Product Manager to help us deliver a best-in-class online shopping experience. This team member plays a critical role in driving site conversion, revenue, customer engagement and retention for Xenith. The daily responsibilities of the eCommerce Product Manager requires research, strategy, product development and frequent collaboration with various cross functional teams, including Technology, Product, Business Intelligence, Marketing, Operations and Customer Service.

Responsibilities

  • Define the strategic direction by identifying clear and measurable strategic KPIs

  • Facilitate project lifecycle events (requirements gathering, UX/UI design, development phases, post-mortem analysis, etc.)

  • Maintain the product and eCommerce feature roadmap, managing backlog prioritization

  • Manage relationships with third-party partners and drive shared projects to completion

  • Perform competitive analysis and market-sizing

  • Gather requirements, understand user needs, define functional specifications in the form of user stories, wireframes and user flows to communicate ideas between design, technology and operational teams

  • Conduct A/B tests, user studies and market research to advocate for new functionality that leads to achieving business goals and solutions to optimize the site experience across all platforms

  • Monitor analytics closely and perform quantitative analysis (including A/B testing) to help guide product decisions, improve conversions and present recommendations to improve performance

  • Communicate the qualitative and quantitative measures of progress and results of the team to the company clearly and be the go-to resource for internal and external stakeholders, keeping them excited, informed and focused around what is being delivered

Requirements

  • 4 years of product management experience in the consumer-facing e-commerce space

  • Proven track record of taking new products from concept to launch

  • Strong quantitative and qualitative analysis skills, are data-driven and have experience with A/B and multivariate testing

  • Solid understanding of basic UX principles

  • Understanding of software development

  • Understanding and appreciation for the differences between mobile and desktop Ecommerce

  • Natural sense of curiosity and passion about the work being done and the people it is done for

  • Positive, can-do attitude; flexible to change

What’ll Make You Special

  • Experience within the sporting goods industry

  • Excellent benefits package that includes a 401(k) match, dental and vision insurance, and much more

  • Opportunities to participate in professional development programs, including personal empowerment coaching, leadership training and ongoing personal growth training

  • Other incentives, contests and rewards, including chances to win trips, event tickets, cash prizes and more

Why We’re Different

Meet the anti-corporate culture of Xenith, where there’s no daunting hierarchy, “boss” is a four-letter word, and if you work hard, you’re the one who will reap the rewards, both personally and professionally. More than any other place you’ll work, we’re dedicated to honing your skills, helping you grow and making sure you have plenty of fun while you’re at it.

Xenith is an equal opportunity employer.

Record Name: Xenith, LLC

Street: 1201 Woodward Ave