Rock Family of Companies Chief Technology Officer in Detroit, Michigan
The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
Experience leading engineering recruiting processes, setting standards for hires and maintaining a high-quality candidate pipeline with hands-on responsibility
10 years of experience in a software development/engineering role
7 years of experience in management or a leadership role, leading a team of 10+ individuals either direct or matrixed, including experience leading a remote team
Bachelor's degree in engineering, computer science or a related field
Experience in cloud infrastructure, building at scale and test automation
Excellent leadership, team building and management skills
Ability to be encouraging to team and staff; ability to mentor and lead
Ability to align multiple strategies and ideas
Confidence in producing and presenting work to various stakeholders
Excellent written and verbal communication skills
Ability to align multiple strategies and ideas
In-depth understanding of the industry
Strict adherence to the company philosophy, mission statement and sales goals
Excellent analytical and time-management skills
Knowledge of CRM tools such as Salesforce, VinSolutions, Elead, DealerSocket and Dominion Sales Center
Knowledge of finance tools such as RouteOne and DealerTrack
Experience with Cox Automotive Group, Reynolds & Reynolds, CDK Global and/or Vista Equity Partners
Knowledge of digital tools such as Roadster, Shift, AutoFi and AutoGravity
The Chief Technology Officer oversees all company technology and technological resources related to Rock Connections Automotive and our advertising and business operations initiatives. They will establish Rock Connections Automotive technology vision, strategies and plans for growth.
This team member has a strong technical background in building to current and future scale, development, automation, cloud infrastructure, the software development life cycle and experience in the digital media industry, including programmatic platforms. The Chief Technology Officer will focus on maintaining and improving all technological issues in the company.
Set the company technical vision and oversee development for Rock Connections Automotive and the company's network
Partner with various teams throughout the organization to prioritize engineering efforts and deliver on the strategic growth vision
Develop strategic plans and set timelines for evaluation, development and deployment of all technical, web and mobile services
Identify opportunities for network, web and mobile services, internally and externally
Collaborate with team leaders, marketing, production and operations as advisor of all technologies involved with the company
Collaborate and provide leadership with key network infrastructure partners to maintain network health and growth
Ensure technology standards and best practices are met
Define objectives and performance measurements for the technology team and its subsets
Maintain and optimize software development process and set objectives for process
Mentor and grow team members
Establish software development process and set objectives for process
Review time frames and budgets
Oversee hiring across the technology team
Share technological visions, opportunities and risks company wide
Study current and new industry trends, technologies and software development
Represent the company at conferences, industry and networking events
Maintain network security with the IT team
Ensure the company's technological processes and service comply with all requirements, laws and regulations
Provide leadership in a fashion that supports Rock Connections’ culture and values
Develop and implement disaster and emergency recovery plans
Define company standards for systems, equipment and software
Study information processing systems to evaluate effectiveness and make recommendations for improvement
Oversee buy vs. build decisions and perform diligence on potential technology partners
Who We Are
Rock Connections is a contact services provider that makes interactions between brands and consumers easier and more effective. Serving a wide range of well-known national brands, we provide client care and sales for companies in a variety of industries, including finance, automotive and health care. Leveraging technology, data and industry-leading training to strategically connect with consumers, we improve conversion rates and provide a greater return on marketing investments for our partners. We have a proven track record of strengthening brand reputations and driving value for the businesses we represent.
This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.
The Rock Family of Companies uses world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you’re looking for the next step in your career, you’ve come to the right place.