DXC Technology Business Analyst in Detroit, Michigan

Job Description:

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology at http://www.dxc.technology/ .

This is a full time position in Detroit, MI.

Responsibilities:

  • Gather information from current documentation, understand the application and ensure that the documentation is up-to-date.

  • Being able to run SOAP requests and understand and decipher the responses

  • Experience reading and writing SQL

  • Communicate with the business community on functional design options and costs using the appropriate level of detail

  • Run effective meetings with cross-functional teams encouraging participation from all attendees

  • Conduct formal and informal presentations

  • Demonstrate well prepared, stakeholder-focused written communication

  • Communicate complex concepts and data in an easy-to-understand manner

  • Elicit, document, and maintain functional, non-functional, and system requirements

  • Conduct Interviews and JAD sessions with stakeholders, demonstrating:

  • Interviewing techniques

  • Active listening skills

  • Asking the right questions

  • Effective problem solving and discovery skills to understand “real” issues/needs and build rapport

  • Ensure requirement traceability from business requirements through UAT

  • Identify and manage constraints, assumptions, dependencies, and risks

  • Lead the review of partner or client documentation to ensure integration cohesiveness

  • Set stakeholder expectations to ensure activities will run smoothly and they work toward a common goal

  • Responsible for project scope, expectations, and oversight during all phase of the project lifecycle

  • Act as post-launch Subject Matter Expert for internal and external contacts

  • Acquire knowledge of business processes, business objectives and applications of the client program

  • Devise application program solutions based on business problems, including:

  • Requirements documentation

  • Graphical representations

  • Presentations that describe the desired solution or product feature

  • Perform analysis of solution options, research alternative solutions and deliver proposals with recommendations to key stakeholders

  • Work with technical teams to refine solutions based on the features, architecture, and constraints of the relevant platforms

  • Conduct pre-sales assessment and proposed solution activities with prospective clients and product management

  • Troubleshoot technical issues in both production and non-production environments

  • Demonstrate technical capabilities

  • Mentor others on new technologies, design techniques, application enhancements

  • May assist in interviewing

Requirements:

  • 3+ years of experience as Business Analyst

  • Bachelor’s Degree in Computer Science, Management Information Systems, or equivalent experience

  • Detail oriented with strong organizational skills

  • Interpersonal skills including the ability to work independently and as part of a team

  • Strong elicitation and Interviewing skills

  • Excellent oral and written communication skills

  • Strong analytical ability and demonstrated an understanding of the concepts in the BABOK®

  • Ability to learn quickly and willingly

  • Ability to adapt and embrace change

  • Ability to determine the difference between Functional and Non-Functional requirements

  • Demonstrated ability to handle multiple projects simultaneously

  • Strong SQL skills

  • Auto or Credit Card industry experience desired but not required

Trust, Transform & Thrive with a company whose mission is to leading clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today’s rapidly changing technologies

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DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities