DXC Technology AX Consultant - Retool Program in Detroit, Michigan

Job Description:

Looking to expand your skills? DXC Eclipse has an opportunity for you to be trained on Microsoft Dynamics 365. We are seeking candidates with technology backgrounds, excited to learn something new.

Summary of Position:

The AX Consultant will be part of one or multiple teams that will use problem solving skills to develop and implement Dynamics AX solutions for DXC Eclipse customers utilizing DXC Eclipse Methodology. The majority of the Consultant III's time will be spent executing tasks related to customer solution delivery. The AX Consultant ensures that all activities are carried out in an efficient, cost-effective manner. The Consultant III acts as a bridge between all departments within the AX practice, including Sales and Customer Support. The AX Consultant serves as an internal subject matter expert and supports all company activities including but not limited to system implementations, integrations, and process consultations. The AX Consultant will be expected to participate in team building and to develop team and customer relationships. The AX Consultant will proactively look for ways to keep all time productive and will use non-customer time for personal training, internal projects and administrative tasks. The AX Consultant will be expected to be a Peer Partner to newly hired team members. The AX Consultant reports to a Practice Manager or a senior team member.

Key Responsibilities:

Functional

  • Utilizes applicable DXC Eclipse Methodology phases, activities and tasks to deliver quality work products for clearly defined projects in one of the following areas – Analysis, Design, Testing, Implementation, Support and Maintenance.

  • Understands customer needs. Perform gap analysis between package functionality and customer requirements.

  • Understands documentation standards, and be able to create all standard project documentation.

  • Responds promptly and professionally to customer requests or inquiries seeking guidance from Project or Practice Management as appropriate

  • QA’s project efforts and documentation to ensure project decisions/deliverables are sound

  • Trains users on new processes and product

  • May be expected to perform project management duties on smaller, less complex projects (develop project plans, manage budget/actual and scope of work, approval of project-related T&E)

  • Provides excellent service to internal and external customers. Keeps customers up-to-date on the progress of the service they are receiving and changes that may effect them.

  • Prioritizes customer issues and addresses most pressing concerns

  • Utilizes both formal and informal channels to facilitate the progress of work. Interprets and integrates multifaceted information from varied sources on a range of complex issues.

  • Actively establishes relationships with all levels within the customer organization

  • Maintains continuous, open, consistent professional communication with customers, peers and management. Openly listens to others and checks understanding.

  • Continues to acquire and apply new knowledge and learning

Technical

  • Demonstrates proficiency in practice technology. Understands business process and relates knowledge to product functionality.

  • Defines business requirements for technical solutions or alternatives. Can identify and help design customizations, workaround, or enhancements required to meet customer needs.

  • Leads project teams through design workshops and pilot environments

  • Develops data conversion and testing strategies

  • May perform product demonstrations

Minimum Requirements – Education, Skill & Abilities:

  • Bachelor’s Degree in Accounting, Business with an Accounting Focus, MIS

  • Minimum 4 years’ experience implementing and\or supporting an ERP platform

  • Intermediate experience with core business processes such as accounting, distribution, manufacturing

  • Experience with integration tools and 3rd party add on modules required

  • Minimum 1 year experience working in a virtual environment

  • Proficient in Microsoft Office applications

  • Excellent communication and relationship building skills

  • Excellent problem solving and analytical skills

  • Strong time management and organizational skills

  • Valid Driver’s License required

Preferred Requirements– Education, Skill & Abilities:

  • Minimum 4 years consulting organization experience preferred

  • Experience with integration tools and 3rd party add on modules a plus

  • Large Consulting/Big Four consulting experience

Working Environment:

  • Office/Home Environment or Customer Site

DXC Eclipse, a practice within DXC Technology, helps enterprise and mid-market companies solve business challenges, accelerate digital transformation and deliver intelligent solutions that make a difference for clients, employees and partners. We believe in delivering expertise, project transparency and excellent customer service in every engagement.

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities