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Rock Family of Companies Application Engineer, Asset Management in Detroit, Michigan

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

Preferred Qualifications

  • Experience taking projects from initial concept through planning and implementation

  • Administrator level experience using CatDV, including creating and troubleshooting workflow automations

  • AWS administration experience, including S3/Glacier storage management, EC2 instances and traffic load balancing

  • Development and scripting experience, specifically with C#, PHP, PowerShell, VBScript or similar languages

  • Strong analytic and research skills

  • Knowledge of and experience in application administration and configuration

  • Experience with HD/4K

  • Experience with or understanding of regular expressions (e.g., RegEx)

  • Understanding of video content creation and production workflows

  • Understanding of digital asset preservation and archival best practices

  • Understanding of video transcoding, proxies and delivery

  • Bachelor’s degree in computer science or an equivalent field

  • 2 years of related application administration work experience and knowledge

  • 1 year of experience configuring servers and systems

  • 1 year of experience analyzing system failures to minimize outages and interruptions

Job Summary

The Application Engineer is responsible for configuring Media Asset Management (MAM) software functions and activities for web-based and internally hosted applications. The person in this position ensures the stability, integrity and efficient operation of MAM information systems based in the cloud, as well as those hosted internally. The Application Engineer applies communication, analytical and problem-solving skills to identify and resolve issues as well as maintain relationships with internal and external business partners.

Responsibilities

  • Design, develop, test and implement MAM application changes

  • Implement, configure and manage web-based and internally hosted multi-user systems

  • Improve and automate processes, including data retrieval and entry

  • Maintain the integrity and functionality of applications and systems

  • Keep current on product trends and technology innovations for any assigned or related systems

  • Develop automation scripts and programs to remove manual system configuration where appropriate

  • Analyze, evaluate and propose system changes to business partners and application end users

  • Integrate externally hosted and cloud-based systems with internal applications

  • Understand the details of each managed system and educate end users on best practices for use

  • Become an expert on assigned systems

  • Debug problems and quickly resolve issue

  • Handle digital assets from ingest to application of metadata

  • Facilitate asset sharing

Who We Are

Rock Central is a Detroit-based professional services company obsessed with delivering innovative, effective solutions to meet the diverse needs of our clients. From legal and finance to technology and public relations, our expertise spans from executive consulting all the way to tactical implementation. We thrive at the intersection of people, process and technology and empower our partners to unleash the maximum potential of their business through unmatched partnership and the entrepreneurial spirit of a startup. From the smallest venture to the largest enterprises, we believe having an impact is never a question – it’s part of our DNA.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at 1-800-411-JOBS.

The Rock Family of Companies uses world-class recruiting and talent management teams to help each member organization recruit the best and brightest. If you’re looking for the next step in your career, you’ve come to the right place.

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