Blue Cross Blue Shield of Michigan Analyst-Instructional Developer - 1859 in Detroit, Michigan
Accountable for successful project implementation, documentation or training course in administration.Monitor and control varied, complex operations to achieve goals and conserve resources.Develop standards and educate employees to carry out job functions.Provide effective/efficient solutions to business problems and effectively communicate recommendations to all levels of employees.Plan, coordinate, develop and implement approved projects which are divisional and/or corporate in scope.Represent department and division as requested on work groups and special assignments. Establish and meet deadlines and reporting requirements.Develop documentation (both on-line and paper) for use by operational areas.Develop performance-based training to meet operational need and requirements.Conduct front-end analysis and develop general specifications for training and documentation. Work closely with subject matter experts (SME's).Evaluate documentation/training to ensure cost effectiveness.Other duties may be assigned." Qualifications"Bachelor's Degree in Instructional Technology, Technical Communications or related field preferred.Three (3) to five (5) years claims/benefits or two (2) years corporate writing experience and/or similar experience in related field.Demonstrated oral and written communications skills, with emphasis on syntax, grammar and presentation of material.Demonstrated PC skills: Word Processing,Windows required Desktop Publishing, Spreadsheets, Project Management software preferred.Knowledge of Medical Terminology preferred.Other related skills and/or abilities may be required to perform this job.Department Preferences:Proficient with PowerPoint, Articulate Storyline, Camtasia and Adobe Creative.All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.Equal Opportunity Employerndash;minorities/females/veterans/individuals with disabilities/sexual orientation/gender identityPlease see job description for required skills.