V2soft Inc. Network Engineering Consultant/Expert in Dearborn, Michigan
V2Soft (a href="http://www.v2soft.com"www.v2soft.com/a) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customerrsquo;s true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve. Description: Position Duties: This opening is for a Telephony Systems Analyst position. This position is responsible for planning, engineering and production support of our Client predictive dialer collections system. This is a vended application that is used by over 100 Client Customer Service Representatives across 5 different global markets. The responsibilities of this Analyst position include the following: liWork in collaboration with vendor, business and IT to engineer and implement both IT and Business driven changes and enhancements to the predictive dialer/li liDay to day system support including troubleshooting application issues and enhancing system alerting and monitoring capabilities/li liParticipate as a 3 member team in supporting this next generation telephony system/li /ul Skills Required: liStrong analytical and problem solving skills/li liExperience with Linux, Windows Operating Systems/li liWillingness to continuously learn/li liExperience in working with telephony systems (nice to have)/li liHighly motivated professional (self-starter and results oriented)./li liStrong interpersonal and communication skills/li liAbility to work as a member of a team with both IT and business customers/li /ul Experience Required: li5+ years previous IT and/or Systems Analyst experience/li /ul Education Required: liComputer Science degree or equivalent experience/li /ul V2Soft is an Equal Opportunity Employer ( EOE). a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.v2soft.com%2Fcareersdata=01%7C01%7Caashaik%40v2soft.com%7C797d2fbd28984113ee6108d74ccbc75b%7C2f4ffcdd162e4334bfc28edd7021c76c%7C0sdata=9R3Mdn7lRuuC%2FhhiIgE4WAVQ2JpoOX3JW0lnmBCEmFg%3Dreserved=0"https://www.v2soft.com/careers/a- to view all of our open opportunities and to learn more about our benefits.