Midwest Energy Cooperative Network Technician in Cassopolis, Michigan

Network Technician – Join a cutting edge company, changing the landscape in our corner of rural America

Cassopolis, MI

Well respected company - 80+ years in operation, Great pay and benefits, Fun family atmosphere

The Company

At Midwest Energy & Communications (MEC), we embrace innovation and are on a mission to create vibrant, relevant, sustainable rural communities by delivering first-in-class innovations and solutions where others won’t. We bring comfort and convenience in the form of electric solutions to more than 35,000 homes and businesses across 12 counties in rural southwest and southeast Michigan, and portions of northern Indiana and Ohio. But we’re more than an electric utility. We also offer propane solutions, delivered with the same level of reliability and customer care. And we’re deploying fiber internet across our electric service territory, bringing the gold standard of broadband solutions to members who were previously unserved and underserved, and opening up great opportunities for home automation using smart grid applications.

The Opportunity

We have a current opening for a Network Technician for our Internet line of business. In this position you will be responsible for working day-to-day with the core service provider network, including the multiple 10Gb rings, equipment, video head-end, and special circuits. Assists with the responsibility of researching and testing of new technologies regarding MEC’s infrastructure. Main point of contact for escalation of active fiber customers and design planning for potential customers. Responsible for all duties of IP Services including installing, configuring, and supporting our multiple 10Gb rings, video head-end, and special circuits. Work with Support Techs to provide Tier III support to customers. Provide training and support to MEC employees.

Key responsibilities include:

  • Installation and maintenance of LAN/WAN hardware, software and networks involved in voice, data and video communications for internal and external customers.

  • Provides Tier III support for ISP customers.

  • Upgrades and maintains external ISP network (servers, switches, databases, etc.)

To be Successful

As our network technician you must have a Bachelor’s Degree in Computer Science or related field and 3 – 5 years of related experience and Cicsco Certified Network Associate (CCNA) or an Associate’s Degree in Computer Science or related field plus 5 to 7 years of related experience and CCNA. Previous experience as a network administrator is preferred.

Additionally, you have knowledge of:

  • network protocols and equipment

  • carrier network maintenance and troubleshooting

  • internet services and protocols

  • network and specific Cisco protocols and technologies (Trunks, Dot1q, STP, PIM, MPLS)

  • Cisco IOS, IOS-XE, and IOS-XR

  • Linux kernel and able to install, configure, and troubleshoot the following Linux programs (Ex: Postfix,

  • Apache, MySQL/MariaDB, DHCP, DNS, TACACS, etc.) with little to no assistance

  • advanced troubleshooting and diagnostic tasks

  • security protocols and practices

  • IP & IPTV protocols and services

Are skilled in:

  • installing and troubleshooting special circuits

  • creating and implementing complex network designs and upgrades

  • oral and written communication.

  • problem solving.

  • providing telephone “help desk” support.

  • completing multiple tasks at once.

Have the ability to:

  • communicate with coworkers, customers and vendors in a professional manner.

  • work independently and make decisions.

  • pay close attention to detail.

  • work as a team player.

  • excel in stressful situations

  • research and test new networking solutions

Ignite your Career

Are you ready to join a company who believes that small-town life doesn’t mean giving up on better living? We welcome your application and are excited to learn more about how you can play a meaningful role in the success of MEC!

Job Overview

  • Employment Type: Full Time

  • Starting Salary Range: $62k - $76k

  • Education Required: BS in Computer Science or related field of study

  • Experience: 3+ years of experience in information technology

  • Relocation Assistance: No

  • Industry: Information technology, Utility & Telecommunications

  • Manages Others: No

  • Required Travel: Minimal

Midwest Energy & Communications is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.