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Robert Half International Desktop Support Analyst in BLOOMFIELD HILLS, Michigan

Description

This Desktop Support Analyst role with Robert Half Technology requires a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Bloomfield Hills, Michigan, area.

Responsibilities

  • Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

  • Coordinate hardware repairs with the appropriate vendors

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Provide computer desktop support in accordance with established policies and procedures

  • Be in contact regularly and effectively with ticket submitters

For immediate consideration please apply today and send a copy of your resume to matthew.williams@rht.com

Requirements

  • 2+ years of desktop support or other related experience

  • Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

  • Microsoft Server experience

  • Desktop Support experience desired

  • Computer Hardware experience highly desired

  • Microsoft Windows experience preferred

  • Proven knowledge of Troubleshoot Hardware

  • Deep understanding of Support Tickets

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $40,000.00 - $45,000.00 / Yearly

Location: BLOOMFIELD HILLS, MI

Date Posted: October 27, 2020

Employment Type: Full-time

Job Reference: 02210-0011603356

Staffing Area: Technology u0026 IT

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