Michigan IT Jobs

Job Description:

Essential Job Functions

TCSC personnel must possess the following essential skills:

• Professional work history or training with a focus on IT or automotive systems

• Customer contact experience

• Self-motivated with a proactive approach to meeting and exceeding customer expectations.

• Computer hardware and software experience

• Knowledge of LAN/WAN IT infrastructure

• Ability to diagnose and repair PC hardware/networking components

• Substantial problem solving abilities

• Ability to work and thrive in a team environment

• Maintain a professional image at all times

• Exceptional communications and organizational skills

• Dedication to excellent attendance

Basic Qualifications

• High school diploma or G.E.D.

• One or more years of technical training in computer support preferred

• Two or more years of technical or customer support experience

• Experience working with company products and operating systems

• Experience with solving computer related problems

• Experience working with company escalation policy

Other Qualifications

• Interpersonal skills to interact with customers and team members

• Good communication skills

• Organization skills to balance and prioritize work

• Analytical and problem solving skills

• Ability to work in a team environment

Work Environment

• Office environment

• May require shift work

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities