Systems Technology Group, Inc. Help Desk Level 2 in Auburn Hills, Michigan

Title: style="font-style: inherit;"2supnd/sup Level Help DeskDescription: STG is a SEI CMMi Level 5 company with several Fortune 500 and State Government clients. STG has several openings for style="font-style: inherit;"2supnd/sup Level Help Desk . These positions are based in Allen Park, MI for a large Fortune 500 Automotive firm. Please note that these project assignments are with our own direct clients. We do not go through any vendors. STG only does business with direct end-clients. These positions are expected to be long term. STG will provide immigration and permanent residency sponsorship assistance to those candidates who need it.Job Description:ulliReview, analyze, and evaluate various systems operations./liliDocuments, tracks, and monitors the problem./liliProvide technical support on a variety of issues./liliEscalate problems to next level support professionals when necessary./liliTypically, responsible for acting on existing trouble tickets established in the tracking system./liliWorks with user community to remotely to solve moderately complex tickets./liliA certain degree of creativity and latitude is required./liliWorks under general supervision./li/ulSkills required would include ulliVoIP/liliNetwork troubleshooting and experience/lilisupport software upgrades/liliOS Rollouts and email migrations/liliHardware support/liliinventory maintenance/lilifamiliarity with engineering workstations and engineering programs such as team center/liliActive directory knowledge/liliGSuite/liliMobile devices and/liliandroid and/liliiPhone specifically/liliAirwatch/liliactive Sync/li/ulResume Submittal Instructions: Interested/qualified candidates should email their word formatted resumes to Shamil Bhatti at and /or contact at 248.712.6733. In the subject line of the email please include: First and Last Name 2supnd/sup Leve Help DeskCorporate Overview of STG:Established in 1985, Systems Technology Group (STG) is a fast growing IT consulting and systems integration services firm. STG is a SEI CMMi Level 5 company with expertise in Application Development, Application Management, Web Services (SOA), Data Warehouse, Business Intelligence / Analytics, Wireless Solutions, Legacy migrations and Project Management. STG is proud that clients like Ford Motor Company, Sears Corporation, Chrysler, LLC, Mercedes Benz, United Health, General Motors, State of Texas, State of Michigan, State of Minnesota, State of Georgia, and others trust their IT services needs to STG. STG has offices in North America, Europe and India to service our clients global IT needs. STG offers a competitive compensation and benefits package including health coverage, vision, dental, life insurance, disability insurance, 401K, paid vacations and paid holidays. For more information about STG, please visit us at a href="http://www.stgit.com/"www.stgit.com/a