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Koch Business Solutions, LP Computing Operations Manager in Auburn Hills, Michigan

bDescription/b bKoch Business Solutions (KBS) is the global problem-solver of business needs for Koch Industries. We serve more than 120,000 Koch employees worldwide and partner with over 11 Koch companies from a diverse number of industries. Since 2003 Koch has invested over $80 billion in acquisitions and other capital expenditures and are proud to reinvest more than 90% of our earnings back into our companies including a $1.5 billion plan to modernize IT Infrastructure and Core Applications. /bb/bbKBS has an exciting opportunity for an energetic and team-oriented individual to fill the role of Compute Operations Manager. In this role you will have the opportunity to lead a skilled global team in a fast-paced technology environment, building technical solutions both on-prem and in the cloud that will help achieve Koch strategic business objectives. The key to the success of this position is having a strong innovative approach to problem solving, great people leadership, excellent communication (written and verbal, formal and informal), flexibility, and a self-motivated working style with attention to detail./bb/b bThis role is open to location within the US./bbr font class="bold"What You Will Do In Your Role/fontulliHelp develop and lead the Computing Operations strategy and roadmap to ensure it integrates with the overall IT and company strategic plans./liliLeading distributed teams of global IT professionals that supports Koch cloud and on-prem enterprise server environment. Lead day-to-day organizational processes, including incident management, metrics development, problem management, and escalations./liliPromote continuous improvements through innovation, experimentation, and automation initiatives that align to KGS vision./liliAct as a servant leader with Koch shared values and build culture across teams. Selecting, Evaluating, and Developing employee performance and conducting reviews ensuring the team has the right talent to provide valued services now and in the future./liliEstablish a value-driven and consistent culture that is metrics value driven, outcome-focused, process-based, service-oriented and focused on continuous improvement./liliEffectively communicating difficult/sensitive information respectfully./liliBuild preferred partnerships with the customers that subscribe to our services./liliLeveraging operations excellence, process improvements, automation and implementing processes that offer streamlined services by gaining efficiencies, cost reduction, and higher levels of service./liliEmbrace, communicate, and lead organizational transformation through courage and respect. Connect employees to opportunities to create the greatest value./liliParticipate in a weekly leadership team on-call escalation rotation every 4-6 weeks. Create a "shared fate" environment within the team by developing a vision and working with the team to create strategies and initiatives that helps KGS achieve that vision./li/ulul/ulfont class="bold"The Experience You Will Bring/fontfont class="bold"Requirements:/fontulliExperience with the collection and analysis of operational performance metrics/liliExperience developing and aligning initiatives to accelerate achievement of strategic business objectives./liliHigh School diploma/GED or equivalent 4+ years' IT work experience/liliAt least 3 years of supervisory/leadership experience/li/ul brfont class="bold"What Will Put You Ahead/fontulliPrior experience in support of diverse global Computing Solutions