DXC Technology Client Partner in Any City, Michigan

Job Description:

Summary

Under Review

Client Partner

At DXC, we lead our clients on their digital transformation journey, providing innovative next-generation technology solutions and services that leverage deep industry expertise, global scale, technology independence and an extensive partner community. Our global teams help commercial and international public sector clients solve their toughest challenges by modernizing their business processes, applications and infrastructure with next-generation technology solutions.

DXC Technology is uniquely positioned to help customers move to the New Style of IT by providing:

  • Investment solutions that enhance business flexibility and agility

  • Investment expertise on a globally consistent basis

  • The capability and control to scale technology with speed and confidence

  • We help customers build IT investment strategies that support transformation and the ability to deliver on business goals.

Summary

Manages client satisfaction and provides resources to larger accounts; ensures profit objectives are met, and manages ongoing strategic planning for a single complex account. Develops relationships with clients to create synergy between client needs and effective business solutions.

Essential Job Functions

  • Interfaces with appropriate parties to ensure that objectives are met. Recommends methods to improve performance with regards to service level agreements, metrics and measurements, and business trends.

  • Acts as the liaison between operations and account management team. Assists in deploying resources to support business needs.

  • Provides support for larger projects within internal accounts. Facilitates integration of business solutions to ensure that client needs are met.

  • Recommends transition and transformation methods and ensures implementation to enhance business operations.

  • Recommends technical, contractual, administrative and financial policies, procedures and goals are met to ensure adherence to agreed upon requirements.

  • Coordinates with appropriate parties to leverage resources and solutions to reduce costs and meet service level agreements.

  • Interfaces with work teams to ensure budgetary and financial priorities and procedures are handled appropriately.

  • Interfaces directly with clients on a daily basis to ensure customer satisfaction with solutions, develop stronger on-going relationships, build new and broader relationships and identify additional opportunities for company solutions.

  • Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.

  • Prepares, recommends and oversees development of operating and personnel budgets. Monitors spending for adherence to budget plans, develops and recommends variances. Performs and/or oversees budget analysis.

Basic Qualifications

  • Understanding of Digital Transformation in the Automotive & Manufacturing industry required

  • Able to negotiate deals where DXC is not the low-cost provider

  • In-depth customer knowledge

  • Business/financial management expertise

  • Acts as a Strategic Partner, Trusted Advisor

  • Familiarity with project management methodologies

  • Bachelor's degree or equivalent combination of education and experience

  • Bachelor's degree in accounting, finance, business administration or related field preferred

  • Twelve or more years of experience in project management

  • Experience working with company business practices, policies, and procedures

  • Experience working with company products and service offerings

Other Qualifications

  • Skilled in financial management

  • Strong communication skills

  • Strong analytical and problem solving skills

  • Good interpersonal skills to interact with customers and team members

  • Ability to be flexible and adapt to changing situations

  • Ability to work independently and as part of a team

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities