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Thomson Reuters Tax and Accounting Inc. Technical Services Consultant in Ann Arbor, Michigan

divJob DescriptionWe are looking for a technical and solutions driven Consultant that thrives within a fast-paced environment to join our customer focused team based out of our Ann Arbor, MI office. This role, which will initially focus on our GoFileRoom document management system, specializes in executing deliverables and customized solutions for firms across the Tax Accounting Professionals software product lines. This will require an individual who can successfully work in a dynamic environment where priorities change based on the evolving and seasonal needs of both our clients and the business.Technical Services Consultants, with their understanding of both the needs of accounting firms, as well their advanced backend knowledge of the software and different computer languages, work closely with firms and internal teams in an Agile environment to execute the technical aspects of the implementation experience. Additionally, Technical Services Consultants will assist firms at all stages in finding and delivering technical solutions to streamline their processes within the software.uAbout the Role/uIn this opportunity as a Technical Services Consultant, you will:ulliMeet with customers and Client Project Managers to determine business and technical needs of firms/liliAccurately scope, recommend and execute technical deliverables based on customers' requests defined processes/liliExecute and modify scripts as needed, as well as work within programming tools and environments/liliAttain and maintain advanced knowledge of both the front-end and back-end of GoFileRoom and other Tax Accounting Professionals products/liliCombine knowledge of SQL queries, accounting terminology, and Thomson Reuters products to efficiently map data from legacy and competitor software/liliCommunicate with clients and internal teams to ensure timely updates and delivery of projects/liliTrain and consult client personnel on use of Technical Services tools and utilities as needed/liliBuild and maintain client relationships supporting their use and application of Thomson Reuters Tax Accounting Professionals products/li/uluAbout You/uYou're a fit for the role of Technical Services Consultant if you:ulliHave a Bachelor's Degree and/or equivalent experience/liliHave 1+ years experience in software or the accounting industry/liliHave obtained a novice or higher level of technical proficiency in Microsoft SQL Server, Visual Basic, Microsoft Power Apps, and/or other relevant computer languages/liliAre comfortable with complex backend software work and quickly learning new technologies/liliCan demonstrate strong written and verbal communication skills/liliAre able to work with minimal guidance on deadline driven technical projects/liliHave previous customer service experience (preferred)/li/uluWhat's in it For You/uAt Thomson Reuters, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:ulliCompensation: Base salary, plus yearly bonus dependent upon your performance/liliLearning Development: On-the-job coaching learning, leadership capability development, Harvard Management