Aerotek Tech Support Representative in Ann Arbor, Michigan

div id="page"div id="pageContent" class="expanded"div id="page-body" class="general-css"div id="cntent-area"div id="posting-details"div id="posting-info"divdivThis position is responsible for the following: Answering approx. 15-20 calls a day from customers. The calls will be from employees of insurance companies and auto body shop that use this company software. Your role will be to troubleshoot any questions/issues they are having with the system. The goal is to handle all calls with the 1st call resolution mindset and provide exceptional customer service. The shift is Monday-Friday. Your shift could be an 8AM-4PM, 9AM-5PM, 10AM-6PM, or 11AM-7PM. Must Have:-Customer Service Experience-Technical Support Experience-Computer Savvy/div/div/div/div/div/div/div/div