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Deque Systems, Inc. Strategic Consultant in Ann Arbor, Michigan

divdivdivdivfont class="bold"Position Description/fontDeque is searching for an Accessibility Program Office ("APO") Consultant that will provide digital accessibility consulting and program maturation services to customers, ensuring customer success.The person in this position will work directly with customers and a Deque team to deliver high-value digital accessibility services. They will help customers launch and mature accessibility programs to self-sufficiency, using a mix of Deque services and products. A strong candidate for this role will be proactive, a life-long learner, and have a track record of delivering exceptional service.font class="bold"Primary Responsibilities/fontulliBe a passionate champion for accessibility and provide subject matter expertise in accessibility, assistive technologies, and universal design/liliEstablish relationships with key stakeholders in all relevant areas of the business, including technology, compliance, purchasing, etc./liliParticipate in Customer Success activities (long term customer strategic planning and execution)/liliIntegrate accessibility and 508/WCAG-compliance into organizations through process, procedure, governance, and services/tools/liliContribute to program documentation/guidelines and design of new APO services/liliCollaborate with centralized accessibility function owners, user experience designers, usability engineers, developers, and quality assurance specialists to enable design and implementation of accessible user interfaces for websites, mobile apps, and other electronic instructional materials/liliEvaluate all aspects of digital accessibility programs and provide maturity measures as well as roadmaps for maturation/liliAnswer questions on implementing specific program requirements and services/tools and all general topic areas of accessibility/li/ulfont class="bold"Requirements/fontulliMinimum 5 years of professional experience in digital accessibility/liliKnowledge inulliWCAG 2.0, 2.1, 2.x guidelines/lili508 Refresh compliance and VPAT/liliProgram Management/liliAccessibility regulation, litigation, and complaints/liliInternal policy generation and governance/liliMetrics generation, tracking, and reporting/li/ul/liliApplicants should be able to provide/demonstrate examples of their previous program work/liliExperience evaluating web applications, mobile applications, different formats of graphics, animations/Flash, electronic documents such as Microsoft Office and PDFs for conformance with the full range of WCAG 2.0 Level A/AA Success Criteria/liliExcellent oral, written, and interpersonal skills/liliTravel locally and within the country by air, rail, and car/liliBachelor's degree or equivalent/li/ulfont class="bold"Preferred/fontulliExperience presenting and explaining recommendations for remediation/liliExperience conducting usability testing with people with disabilities/liliExperience training, mentoring or advocating on accessibility topics/liliExperience with accessibility and HTML, CSS, and Javascript/liliCertifications/CredentialsulliIAAP Certified Professional in Accessibility Core Competencies (CPACC)/liliWeb Accessibility Specialist (WAS) Certification/li/ul/li/ulfont class="bold"About Deque/fontDigital equality. It's our mission, our vision, and our passion. We believe that websites, mobile applications, and digital content should be accessible to people with disabilities - and we're passionate about creating technology that can make that