Mercy Medical Center Clinton Simulation Technician in Ann Arbor, Michigan


16105_86213 Simulation Center - SJ

Expected Weekly Hours:



Position Purpose:

Performs advanced simulation technical duties requiring broad and comprehensive experience, skills and knowledge of computers and computer networks. The Simulation Technician assists with the scheduling, coordination, and editing of simulation scenarios for the training of multiple health system healthcare professionals at Saint Joseph Mercy Health System Simulation Center. Maintains and allocates equipment and supplies used in simulation training sessions, assists with use of simulation equipment and resources, and participates in data collection related to evaluation of learning and satisfaction with the provision of these services. The Simulation Technician is involved in the use of technology ranging from low fidelity partial task trainers to high fidelity human simulators. Administrative duties include scheduling of simulations, tracking simulation data, and preparing simulation scenarios. Technical writing skills are required for document composition, gathering and analyzing data related to simulation center use, and assistance with scenario composition and revision. Procures and maintains a variety of supplies, equipment and services to support the daily operation of the Simulation Center.

Job Description Details:

Primary Duties and Responsibilities

Performs maintenance and/or repair of simulation equipment (mannequins, simulators, specialized computer/electronic/digitized equipment). Operates computerized simulators and equipment (incorporates simulators, computers, keyboarding, A/V equipment). Involves integration of software display across multiple monitors and generated by different computers. May also include preparation and operation of systems for simultaneous delivery of live audio/video to additional rooms. Stages simulations: i.e. uses technical equipment; prepares IV lines; correctly inserts medical lines and tubes in mannequins or simulators; creates visual simulations of wounds, drainage, and body fluids; prepares simulated “medications” and infusions with custom labels; rearranges clinical furnishings and sets up simulated patient rooms (includes bed-making). Operates audio visual (A/V) equipment during simulations. Prepares and packs equipment and supplies for transport. Delivery of simulation events (scenarios) requires intense focus and control of multiple technical components for 15 – 30 minutes at a time. These segments of time are repeated throughout a workday. Organizes, cleans and performs general maintenance and refurbishing of simulation supplies and equipment. Organizes, cleans, and rearranges furnishings and equipment in storage areas and simulation center rooms. Attends meetings as requested.

General Simulation Duties

Programs simulation scenarios.Collaborates to establish standardized procedures Updates faculty and staff on schedules and maintenance Advises faculty of equipment failure and alternatives Assists with implementation of new technology Coordinates and provides technical training Provides technical support and advice Promotes marketing and growth of simulation activities Advocates for simulation integration into courses Participates in community outreach programs and marketing

Assist with center usage data colletion

Deploying Simulation Activities

Performs Pre-Simulation Activities: program patient scenarios; assemble pre-simulation learning materials; prepare scenario props; create scenario moulage; assist in creating documentation for scenario; obtain signed student release/confidentiality agreement forms; set up control room for simulation activity. Executes Simulation Experience: pre-brief students, staff, and faculty; operate simulation console and graphic user interface; manipulate simulator during scenario; record simulation activities; assist directing scenario activities; assist faculty in monitoring students' safety; perform "on the fly" troubleshooting; provide theatrical support. Performs Post Simulation Activities: operate debriefing equipment; provide technical evaluation of simulation experience; administer student evaluations of simulation lab experience; provide technical recommendations for simulation improvement; restore lab to pre-scenario conditions; salvage reusable equipment; manage student simulation recordings; facilitate exercise debriefing, manage equipment malfunctions if unable to be resolved in a timely manner.

General Responsibilities

Maintains professional appearance for position.

Adheres to hospital policies and procedures and provides leadership to others through guidance and example.

Maintains confidentiality of all student, associate, and/or hospital information as required.

Maintains security and confidentiality of all video-taped proceedings in accordance with center and hospital policy.

Exercises care, proper use and maintenance of department equipment and supplies; identifies unsafe conditions and makes appropriate adjustments.

Maintains order, cleanliness and safety at work.

Receives technical training as necessary and attends workshops to stay current with simulation technology.

May perform other duties as assigned.


  • Interpersonal and group process skills necessary to provide effective support for simulation scenarios and simulation equipment.

  • Effective verbal and written communication skills.

  • Ability to work as team member.

  • Ability to use desktop computer skills in multiple application settings such as word-processing, spreadsheet, e-mail, etc.

  • Knowledge of resources for problem solving and troubleshooting of various issues.

  • Knowledge of audio/video equipment and software.

  • Experience in providing technical assistance. Ability to express technical information effectively to non-technical persons.

  • Ability to work under pressure, set priorities, and make critical decisions.

  • Willingness to be flexible in an environment subject to change.

  • Knowledge of current products and procedures for health education simulation and in the operation of simulation software.

  • Knowledge of medical terminology as evidenced by succesful completion of a medical terminology course or relevant clinical experience.

  • Technical proficiency: demonstrated ability to operate electronic and digital equipment.

  • Knowledge of computer software installation & operation; understanding of detailed operating instructions and troubleshooting applications.

  • Ability to work independently with limited supervision.

  • Ability to walk and stand for up to 90% of work time.

  • Ability to pay close attention to detail for over 90% of work time.


Experience in the operation and maintenance of computer networks and audiovisual systems in an academic/training environment and /or healthcare related field preferred.

In addition, experience in the installation, troubleshooting, and maintenance of computer hardware and software preferred.


Directly responsible to the Operational Manager of Integrated Simulation. Collaborative relationship with other employees and departments.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of all duties performed.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.

Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.