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Cisco Principal Product Designer - Duo Security in Ann Arbor, Michigan

Duo Security, now a part of Cisco, is the leading provider of Trusted Access security and multi-factor authentication delivered through the cloud.

Duo’s mission is to make security simple for everyone. We were born from a desire to make the Internet a secure place. We believe in empowering people to follow their passions inside and outside of the office and enable every employee to bring their whole self to work.

Our team is our superpower. We run the spectrum from artists to analysts, low-key to high energy, and bring together a diversity of skill sets, experiences, and perspectives to solve what we consider to be the world's most pressing geopolitical challenge — redefining the security industry as we know it. Together we build solutions that are easy, effective, trustworthy, and enduring. And that’s why we are the most loved and trusted company in security.

About the team...

Our team is creating meaningful impact in a world of data breaches and hacked passwords. We also have a lot of fun doing it. We love learning from our customers through our research practice. Our project work and design systems span mobile and web interfaces. The team is highly collaborative and works closely with engineers and product managers. We are at an exciting moment in our growth. Now, as part of Cisco (Duo was recently acquired) we have the resources and reach of a global company while we keep our super fun culture.

Security doesn’t have to be scary or complex. Design is at the core of Duo's mission: Democratize security by making it simple, effective and easy to use.

A Principal Product Designer at Duo…


Provides creative direction, guidance, and mentorship to less experienced team members. *

Directly contributes to the entire lifecycle of a product including, but not limited to: conceptualization, research, interaction and visual design, user experience, usability testing, and prototyping. *

Thinks about the entire customer journey and establishes meaningful metrics and success criteria to ensure consistency of user experience. *

Someone who collaborates with Product, Engineering and others to establish and clarify project requirements and can convincingly communicate design solutions that solve business problems. *

Someone who stays informed of advances in culture, academia, and industry and applies that knowledge to enhance Duo's product offering.

In this role you will…


Lead large, multi-quarter initiatives that align with Duo’s top priorities and deliver new and innovative features. *

Help craft the overall product strategy, by applying domain expertise in SaaS, and enterprise software. *

Be an advocate for the design process and constantly push for delivering outstanding Duo customer experiences. *

Take on the role of an advisor to peers and senior leadership. *

Work closely with Design Researchers, Product Managers, Engineers to develop new customer-facing features. *

Design for the future, but understand the time and technology constraints of now. *

Play a key role in defining project goals and setting their team up for success. *

Actively develop their team’s skills through regular design reviews, mentorship and strive to elevate the quality of the entire design team’s work.

Experience you bring includes…


Developed deep expertise in Design Research, Interaction Design and Information Architecture *

Proven experience designing complex web and mobile applications *

Leading and performing design research efforts *

Knowledge of design software (Sketch, Figma, or other.) Knowledge of prototyping software (Marvel, InVision, or other.) *

Using Lean, Agile, or other methodologies to help team members successfully plan and manage product life cycles *

Working as part of a cross-functional product design/development team *

Advocating for design and presenting compelling design solutions to key partners

Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo’s achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran’s status, religion, disability, sexual orientation and beliefs.

And if this role is exciting for you, we encourage you to apply even if you don’t meet all 100% of the description or qualifications. Finally and most importantly, we are a proud Equal Opportunity Employer.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.