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Cognizant Technology Solutions L3 Support - 00038022861 in Ann Arbor, Michigan

L3 Support - 00038022861DESCRIPTION/RESPONSIBILITIES:We are looking for L3 Support for an immediate need. This is a client-facing role the candidate will have regular interactions with various client managers.Responsibilities:* The role will support client by supporting, validating and documenting processes necessary to maintain production network architecture.* The L3 role will play a key role in supporting Cisco network switches, troubleshooting Windows 10 operating system, supporting MS Office 365 and ensuring the network infrastructure is reliably deployed and in good working order during operating hours.* This individual is responsible for documenting the processes necessary to maintain IS environment and understanding the technology solutions that are used to support the execution of these business processes.* Perform superior problem solving and troubleshooting skills at the System Engineer level (L3).* Communicate technical concepts to non-technical business users and have the technical depth to also communicate effectively to other internal IS Groups* Possess the ability to work independently with minimal management supervision.Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity