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AGS, LLC Field Service Technician II in Ann Arbor, Michigan

bAGS, LLC/bbr/br/divdiv style="margin: 0.0pt;"span style="font-family: Calibri;font-size: 12.0pt;font-weight: bold;"Job Overview/span style="margin: 0.0pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"The Field Service Technician II has a proven electronics background with at least 2 years' experience in a lesser role or 3 years' experience in a casino technical role. This/spanspan style="font-family: Calibri;font-size: 11.0pt;" remote/spanspan style="font-family: Calibri;font-size: 11.0pt;" position is responsible for the servicing, installing, converting, upgrading and preventative maintenance of all AGS gaming equipment. The Field Service Technician II position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. /span style="margin: 0.0pt;"span style="font-family: Calibri;font-size: 12.0pt;font-weight: bold;" /span style="margin: 0.0pt;"span style="font-family: Calibri;font-size: 12.0pt;font-weight: bold;"Responsibilities/spanul style="margin: 0.0pt;padding-left: 0.0pt;"li style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Can provide technical training on most aspects of installations, theme changes, game software upgrades, server upgrades, etc./span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Part of advanced support team sent in to troubleshoot and resolve technical problems/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Performs site surveys at new Class II or Class III locations and functions a primary liaison with IAA for communicating project requirements/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Expert contributor to field service message boards, and provides documentation for technical assistance with known problems/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Completes all required PM in a timely manner without prodding/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Can easily identify replacement parts and their associated part numbers/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Must be skilled at performing all gaming specific work orders/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Will complete Site Surveys (Technical Info tab) for basic work orders/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-left: 9.15pt;text-align: justify;"span style="font-family: Calibri;font-size: 11.0pt;"Performs project management activities for basic work orders/span/lili style="font-family: serif;font-size: 11.0pt;margin: 0.0pt 0.0pt 0.0pt 8.85pt;padding-

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